COVID-19 Health and Safety Operations

Covid-19 Level 2 Health and Safety Operations

All vehicles, equipment, and the Adrift shop are cleaned and disinfected after each tour. All Adrift staff and clients will maintain good hygiene practices to ensure they take appropriate steps to minimise the chances of spreading any virus, including regular washing of hands, and the use of face masks when appropriate and required. 

We are committed to preventing the spread of Covid-19 and as such, there are some rules we want you to acknowledge at Alert Level 2.

  1. Don’t visit if you are ill – please stay home, rest up and come back when you are feeling better, having observed all Covid-19 health and safety recommendations. Please contact us and we can postpone your booking.
  2. Face coverings are required at the Adrift Tongariro base and while travelling within Adrift Tongariro vehicles for all guests aged 12 and over.
  3. Everyone must scan or sign in – either by the NZ COVID Tracker app or by the Adrift Tongariro pre-registration form.
  4. Follow physical distancing measures – these are 2m within the Adrift Tongariro base and 1m within vehicles. The exception is for when guides need to be in close physical contact to undertake safety measures for example the fitting on crampons. If closer contact is required PPE will be used.
  5. If possible clients should bring their own helmets (cycling helmets are ok), toilet paper, hand sanitiser, disposable gloves and face coverings. Adrift Tongariro does supply helmets and hand sanitiser if clients do not have their own.
  6. Wash your hands. Wash your hands. Wash your hands.

COVID-19 Policy

COVID-19 Alert Level 1

At level 1 we are open and this is business as usual with attention to safety, cleanliness, and masks are required to be worn on all public transport, please supply your own mask.

Our policy in the event that the Covid-19 Alert Level increases to Covid-19 Alert Level 2,3 or 4.

COVID-19 Alert Level 2

At level 2 we are open and trips are going ahead. Business will continue with increased levels of Covid-19 safety measures including social distancing, group sizes and increased requirements for wearing masks.

COVID-19 Alert Level 3 and COVID-19 Alert Level 4

If travel is cancelled or restricted so that clients are unable to travel to our destination then special priced trips are postponed but not refundable, premium and private tours are refundable.

FAQ’S

 

Know before you book

How to book? Click on the “Book Now” button to make a booking on our secure booking platform. Alternatively telephone Adrift Tongariro Ph: +64 7 8922751.

Please refer to our Terms and Conditions prior to booking your adventure.

When can I go? This trip operates on demand. Pick a day and we will schedule it in.

Do you have minimum numbers? Yes, trips operate on a minimum of 2 persons.

I’m a solo traveller. Is this ok? If you are traveling alone we will match you with another group where possible. Please feel free to contact us to check up-coming booking dates. Email: [email protected] or Telephone: +64 7 8922751

Terms and Conditions Please refer to the Terms and Conditions prior to booking your trip with us.

Know before you go

Meeting place: Adrift Tongariro, 53 Carroll Street, National Park Village. Ph: +64 7 892 2751

How do I know if the trip is cancelled? If you have any concerns about the weather, please speak to Adrift directly. Obtaining advice from other parties can lead to incorrect information about your trip.

Parking: Plenty of street parking with no change or time restrictions

Can I get return transfers from Whakapapa Village, Turangi, Taupo or Ohakune? Yes you can. These locations attract an additional service and cost. When booking your trip, select your pick-up location. Minimum numbers apply. Telephone Adrift the day prior for exact pick-up times.

What do I need? Check out the gear list on each tours page.

What if I don’t have the proper gear? Adrift has an extensive range of clothing and footwear for those without their own. On the morning of the trip, we check your gear and can fit you with whatever you may need.

Outdoor experience? No experience is required for the hike.

What if I’m a fast/slow walker? Your guide (or guides) will manage the different walking speeds of the group. If you are extremely fast or slow, then a privately guided trip could be an excellent option.

Is it suitable for children? For children under 12 years of age, a privately guided trip is recommended. Alpine conditions are not suitable for babies and toddlers.

Can I have a private guide? Absolutely. Click here to find out more.

Are there toilets on the Tongariro Alpine Crossing? Yes. The longest period without toilets is about 3-4 hours in the middle of the hike.